Closing the gap between the past and the future
Leading Through Change Auto retailing will continue to go through significant change now and in the coming years. New technologies, new retail models, changing customer expectations, changing roles and a changing workforce will make the managers role ever more challenging. We use a simple, yet powerful Head, Hearts, Hands approach to helping managers lead themselves and their teams through change.
High Performing Teams We help leaders learn how to get more from their collective team than ever before. A complete blueprint on how to build true high performing teams that exceed all expectations.
Coaching Skills With the Sales Manager's role changing from a "desk Manager" to a team leader we give them the skills to make their coaching extremely effective.
Interviewing Skills The best predictor of future behavior is past behavior. We help managers learn to use behavior-based interviewing to identify actual behavior the candidate displayed in situations common for their role.
Time Management We'll help your entire team be more organized and productive using Steve Covey's 5 Choices of Time Management:
- Act on the Important - don't react to the urgent
- Go for the Extraordinary - don't settle for ordinary
- Schedule the Big Rocks - don't sort the gravel
- Rule Your Technology - don't let it rule you
- Fuel Your Fire - don't burn out
General Manager Academy Four 3-day sessions; one per quarter. Available in-market to select dealer groups;
- Fixed Operations
- Variable Operations
Ecommerce Manager Academy Three 2-day sessions; one every other month. Available in-market to select dealer groups
Sales Manager Academy Three 2-day sessions; one every other month. Available in-market to select dealer groups.
- Adapting to Today's Customer
- Building Your Team
Business Development Manager Academy Extensive program coming soon.
Used Vehicle Manager Academy Extensive program coming later in 2016.